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FAQ
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Will another rental be scheduled at the same time as mine?No, we will never book two large events on the same day. You have exclusive rights to the venue during your rental.
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Do you have on-site lodging?Unfortunately, we do not have on-site lodging. However, there are several excellent hotel options nearby. Learn more about our local hotels at discoverfarmersbranch.com
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Can I use my own caterer?Absolutely! We have a wonderful selection of preferred vendors if you would like a recommendation.
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Do you provide an event planner/coordinator?Not at this time. We prefer the use of an event planner or organizer as it will allow for a more successful event, because they are experienced and well-equipped for most situations.
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Do I have a scheduled time for my rehearsal?A one-hour rehearsal is coordinated with venue manager and subject to availability. The rehearsal hour can not extend your day of event hours.
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Do you provide linens, glassware, & other items?Linens are your responsibility and will be organized through your planner. Glassware can be rented through your caterer or bartending service.
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Do you provide a full sound system?Sound equipment must be provided by a band and/or DJ or other rental company.
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Can items for my event be dropped off prior to my rental time?We cannot accept delivery of items from outside vendors prior to your scheduled rental time. Please see venue manager to schedule all delivery/pickup times. We are NEVER responsible for items left unattended.
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Is the venue wheelchair accessible?Yes. Venue and restrooms are wheelchair accessible. The porch area is not, it can only be accessed at the front entry stairs.
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What is the capacity of the event center?The venue can seat up to 200 guests comfortably. ***Depending on floor plan***.
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When can I start setting up for my event?Your setup time starts at the time of your contracted rental time.
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Cancellation PolicyIf after signing the contract, the Client cancels the booking more than sixty (60) days prior to the event date, the applicant will lose the rental deposit of (50% of quoted fees). If the cancellation occurs within sixty (60) days of the event date, the security deposit will be refunded, but the full rental fee will be retained.
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Do you have a kitchen?We have a basic prep kitchen. We do not allow cooking inside the venue, but please inquire with the venue manager to discuss cooking options.
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Do I have to provide day of insurance for my event?Yes, we require all events to have a day of insurance policy. The Client must maintain event insurance coverage of at least $1,000,000 naming The City of Farmers Branch as additional insured. Event insurance can be purchased through www.eventhelper.com and ranges from $100.00 to $150.00. Proof of insurance must be shown 90 days prior to event date.
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Can I provide my own alcohol?Yes, we are a BYOB venue. Alcohol may only be brought in by the Host of the event and must be served by a TABC licensed and bonded bartender. We are happy to help secure bar staff and pass along the charge.
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Deposits & FeesA 50% deposit and $1,500 refundable security deposit is required at the time of booking in order to secure your date. All events with alcohol require a security coordinated through the Farmers Branch Police Department. FBPD charges $60/hour, per officer for indoor events, and $65/hour, per officer for outdoor events. Guest Count 100 or less - 2 Officers Required Guest Count 101-200 - 3 Officers Required Depending on the type and scale of your event, the following fees may be applicable:
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When do I have to have everything out of the venue?We require everything out of the venue at the end of your contracted event time.
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